Reaching out is the first step
Asking for help when dealing with difficult thoughts, emotions and behaviors takes great courage. You do not need to know exactly what kind of therapy you need or which therapist would be the best fit before contacting us. Ultimately, 0ur therapists will offer you the support, guidance and tools necessary to experience relief from suffering – and empower you to achieve your full potential.
The first step is communicating with our Client Care team, who is here to listen, answer your questions, and help you understand your options.
Choose the way that feels easiest
You can get started in several ways:
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Use our therapist matching tool to explore therapists who may fit what you are looking for.
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Schedule a brief call with our Client Care team.
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Submit an appointment request through our website.
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Call us at (615) 582-2882.
Whichever option you choose, we will learn a little more about what brings you in, discuss any preferences or practical needs you have, and help identify an appropriate next step.
What happens after you reach out?
A member of our Client Care team will follow up with you as soon as possible. They may ask about:
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What you would like support with
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The type of service you are seeking
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Whether you prefer in-person or online therapy
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Your scheduling needs
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Your budget or therapist fee preferences
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Any qualities you are hoping to find in a therapist
You are not required to share your whole story during this conversation. We only need enough information to help guide you toward therapists or services that may be a good fit.
Once you choose a therapist and appointment time, we will ask for your basic contact information and a credit card to reserve the appointment.
Before your first appointment
You will receive an email with a link to your secure client portal. Before your appointment, you will be asked to complete some introductory paperwork, including information about your history, practice policies, privacy information, and your agreement for services.
Your therapist will review the information you provide so they can arrive with a better understanding of what brings you to therapy.
What happens during the first appointment?
Your first appointment is a chance for you and your therapist to begin getting to know one another.
Your therapist will invite you to share more about what has been happening, what you hope may change, and any experiences that feel important to understanding you. You may also talk about your therapist’s approach and what working together could look like.
You are welcome to ask questions at any point. You do not need to arrive with everything organized or know where to begin. Your therapist will help guide the conversation.
The first meeting is also an opportunity for you to notice how you feel with the therapist. A strong therapeutic relationship often develops over time, but you should feel that your therapist is listening carefully, treating you with respect, and making space for you to be yourself.
Finding the right fit
Finding a therapist is personal. Sometimes a connection feels promising right away, while other times it takes a few meetings to become comfortable.
We encourage you to share questions or concerns about how therapy is going. If the therapist or service does not feel like the right fit, our Client Care team can help you consider another option within Nashville Psych or provide outside referrals when appropriate.
You do not have to figure this out alone. We are here to help you take the next step.
